Backpack Opens FTX EU Claims Process

Backpack has initiated the first phase of the claims process for former FTX Europe users. This follows Backpack's acquisition of FTX EU in January 2025.

Claim Process Details

Create a Backpack account: Users must create an account on the Backpack exchange.
Submit KYC information: Know Your Customer (KYC) information is required.
Connect to FTX EU claim account: Link your Backpack account to your existing FTX EU claim account.

There is currently no deadline for this phase. Withdrawal fees apply: €5 ($5.39) for claims under €2,000 ($2,158), and 0.25% for amounts exceeding this threshold. A timeline for distributions has yet to be announced.

Important Information for Claimants

Settlement details: All positions were closed at market prices on the day of the exchange's closure and settled in Euros.
Pending withdrawals (Nov 11, 2022): Users with pending crypto withdrawals on November 11, 2022, should have filed a claim with FTX's US bankruptcy proceedings. These claims are handled separately by the FTX Recovery Trust, not Backpack.
FTX users before March 7, 2022: EU residents who registered with FTX before March 7, 2022, are considered FTX International customers and must file claims directly with FTX International, not Backpack.

FTX Estate's Upcoming Distributions

Separately, FTX Digital Markets (distinct from FTX EU) distributed its first round of reimbursements on February 18, 2025, facilitated by BitGo and Kraken. The next round of payments, scheduled for May 30, 2025, will include creditors under Class 5 Customer Entitlement Claims and Class 6 General Unsecured Claims, utilizing approximately $11.4 billion in funds.

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Backpack Opens FTX EU Claims Process